Delivery Information

Delivery Information

Please find below all information about delivery. Please also remember that we offer free UK Mainland Standard delivery on all our products.

Orders must be placed online by 12 noon for next working day delivery. After 12pm please call 0121 367 3607 to order and confirm if a next day delivery is still possible.

The free service does not include Bank Holidays or Saturdays (A Saturday and a timed delivery is possible at an extra cost please see extra services below ) therefore your order will be delivered the following working day for all orders within the mainland U.K. (except some areas of the Scottish Highlands & Offshore, N Ireland).

If an order is placed on Friday, we will deliver the following Monday. If you place an order on a Saturday or Sunday please note that your order will be dispatched on Monday for delivery between the hours of 9.00 - 5.30 on Tuesday.

Orders will be delivered between the hours of 9am and 5.30pm - unfortunately we are unable to advise on the exact time of delivery (without extra cost - see extra services). 
If for any reason you will not be present the whole day on the day of delivery you can request to leave the parcel with a neighbour or in a safe place at your risk. To arrange this please send an email to quoting your order number.
Please note in extreme weather conditions or other factors out of our control, Mailbox Shop 24 may make it not possible to deliver your order on the next working day. When this occurs we will be unable to offer any compensation.

For deliveries to PO boxes and BFPO addresses please call 0121 361 3607 to order. (please note that free delivery on the next day is not available for this type of address)

Selecting your Delivery Date

Should you wish to plan your delivery for a future date please place your order as normal and send an email to quoting your order number and the delivery date required. You will receive a confirmation of us.
This service is free for weekday deliveries from 9am to 5.30 pm only (excluding bank holidays). For Saturdays and for a timed delivery please see extra services below.

Extra services

To use one of the services below please email to before placing your order. Please state the product and the type and date of delivery required, we will confirm the total price and create a special order for you.

Saturday and timed delivery available mainland UK only. 

Saturday Delivery = £20.00

Weekday Delivery:

By 9.00am = £35.00
By 10.30am = £25.00
By 12.00pm = £20.00